Please note that payment for alterations must be received in full prior to beginning any work on your garment. This policy ensures that we can dedicate the necessary time and resources to provide the highest quality service. Once payment is processed, we will promptly schedule your fitting and begin the alteration process.

Please note that we do not offer trial fittings as part of our service. During each appointment, we dive straight into the alteration process to ensure your garment is tailored to perfection. Our experienced team will work closely with you to make any necessary adjustments, ensuring the best fit and finish

To ensure we can provide you with the best possible service, we kindly request that your wedding dress first fitting be scheduled at least 6 weeks in advance. This allows us ample time to carefully prepare and ensure that your dress fits perfectly.

We kindly ask that you arrive on time for your scheduled appointment. If you are more than 20 minutes late, unfortunately, we will need to cancel the appointment and request that you reschedule at your earliest convenience. We want to ensure that each client receives the full attention they deserve, and timely arrivals help us maintain the quality of service for everyone.

We kindly ask that all clothing be collected within 30 days of your appointment or completion of alterations. After this time, any items left uncollected will be donated to charity. We truly appreciate your understanding, as this policy helps us maintain an organized and efficient workspace. If you need any assistance or an extension, please don’t hesitate to reach out.